{"id":7304,"date":"2026-05-11T06:59:56","date_gmt":"2026-05-11T06:59:56","guid":{"rendered":"https:\/\/nephizlabs.com\/faq-2\/"},"modified":"2026-10-02T17:27:40","modified_gmt":"2026-10-02T17:27:40","slug":"faq","status":"publish","type":"page","link":"https:\/\/nephizlabs.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7304\" class=\"elementor elementor-7304 elementor-131\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27161ada9680 e-con-full e-flex e-con e-parent\" data-id=\"27161ada9680\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0aaeb245167d elementor-widget elementor-widget-html\" data-id=\"0aaeb245167d\" data-element_type=\"widget\" data-e-type=\"widget\" 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.news{background:linear-gradient(135deg,#0c8168,#0a6e59);border-radius:22px;padding:34px;max-width:620px;margin:18px auto 0;text-align:center;box-shadow:0 22px 50px -28px rgba(0,40,25,.7)}\n.nx .news h3{color:#fff;font-size:21px;font-weight:800;margin-bottom:6px}\n.nx .news p{color:#d7f5ec;font-size:14px;line-height:1.6;margin-bottom:16px}\n.nx .news .nrow{display:flex;gap:10px;max-width:440px;margin:0 auto}\n.nx .news input{flex:1;border:none;border-radius:12px;padding:13px 15px;font:inherit;font-size:14px;background:#fff}\n.nx .news button{background:#fff;color:#0c8168;border:none;border-radius:12px;padding:13px 20px;font-weight:800;font-size:14px;cursor:pointer;white-space:nowrap}\n@media(max-width:480px){.nx .news .nrow{flex-direction:column}}\n.elementor-element.elementor-element-27161ada9680{background:radial-gradient(1000px 560px at 84% -6%,rgba(255,255,255,.28),transparent 60%),radial-gradient(820px 560px at 6% 104%,rgba(21,138,95,.34),transparent 58%),linear-gradient(112deg,#4FB3A6 0%,#63B77C 50%,#7BB94C 100%)!important}<\/style>\n<div class=\"nx\"><div class=\"wrap\">\n<div class=\"hero\"><div class=\"eyebrow\">Nephiz Labs \u00b7 Aide<\/div><h1>Questions<br>fr\u00e9quentes<\/h1><p class=\"lead\">Trouvez des r\u00e9ponses aux questions fr\u00e9quentes sur nos produits et services.<\/p><\/div>\n<div class=\"faqcat\"><span class=\"cic\">&#8505;&#65039;<\/span>G\u00e9n\u00e9ral<\/div>\n<div class=\"faq\">\n  <div class=\"q\"><button><span class=\"ql\"><span class=\"qic\" style=\"background:#fff2e3\">&#9888;&#65039;<\/span>Vos produits sont-ils destin\u00e9s \u00e0 la consommation humaine ?<\/span> <span class=\"pl\"><svg viewBox=\"0 0 24 24\" width=\"17\" height=\"17\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M6 9l6 6 6-6\"\/><\/svg><\/span><\/button><div class=\"a\"><div class=\"ai\"><p>Tous les produits vendus par nephizlabs.com sont destin\u00e9s strictement \u00e0 des fins de laboratoire et de recherche uniquement. Ils ne sont pas approuv\u00e9s pour la consommation humaine ou v\u00e9t\u00e9rinaire.<\/p><\/div><\/div><\/div>\n  <div class=\"q\"><button><span class=\"ql\"><span class=\"qic\" style=\"background:#eaf1ff\">&#128104;&#8205;&#128300;<\/span>Qui peut acheter chez Nephiz Labs ?<\/span> <span class=\"pl\"><svg viewBox=\"0 0 24 24\" width=\"17\" height=\"17\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M6 9l6 6 6-6\"\/><\/svg><\/span><\/button><div class=\"a\"><div class=\"ai\"><p>Nos produits sont destin\u00e9s aux chercheurs qualifi\u00e9s, aux laboratoires et aux institutions \u00e9ducatives. Il incombe aux clients de s'assurer du respect des lois et r\u00e9glementations locales avant tout achat.<\/p><\/div><\/div><\/div>\n  <div class=\"q\"><button><span class=\"ql\"><span class=\"qic\" style=\"background:#eafbf3\">&#127757;<\/span>Livrez-vous \u00e0 l'international ?<\/span> <span class=\"pl\"><svg viewBox=\"0 0 24 24\" width=\"17\" height=\"17\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M6 9l6 6 6-6\"\/><\/svg><\/span><\/button><div class=\"a\"><div class=\"ai\"><p>Oui, nous proposons une exp\u00e9dition mondiale vers la plupart des pays. La disponibilit\u00e9 de l'exp\u00e9dition peut varier selon les r\u00e9glementations d'importation locales.<\/p><\/div><\/div><\/div>\n<\/div>\n<div class=\"faqcat\"><span class=\"cic\">&#129514;<\/span>Produits<\/div>\n<div class=\"faq\">\n  <div class=\"q\"><button><span class=\"ql\"><span class=\"qic\" style=\"background:#e3f5ec\">&#128300;<\/span>Vos produits sont-ils test\u00e9s en laboratoire ?<\/span> <span class=\"pl\"><svg viewBox=\"0 0 24 24\" width=\"17\" height=\"17\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M6 9l6 6 6-6\"\/><\/svg><\/span><\/button><div class=\"a\"><div class=\"ai\"><p>Oui. Les produits sont test\u00e9s pour leur identit\u00e9 et leur puret\u00e9 par des analyses de laboratoires tiers. Des informations de test sp\u00e9cifiques au lot peuvent \u00eatre disponibles sur demande.<\/p><\/div><\/div><\/div>\n  <div class=\"q\"><button><span class=\"ql\"><span class=\"qic\" style=\"background:#eaf1ff\">&#128142;<\/span>Quelle est la puret\u00e9 de vos produits ?<\/span> <span class=\"pl\"><svg viewBox=\"0 0 24 24\" width=\"17\" height=\"17\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M6 9l6 6 6-6\"\/><\/svg><\/span><\/button><div class=\"a\"><div class=\"ai\"><p>La plupart des produits sont fabriqu\u00e9s selon des normes de haute puret\u00e9, g\u00e9n\u00e9ralement &ge;99 % selon le compos\u00e9 et le lot. Les sp\u00e9cifications exactes peuvent varier selon le produit.<\/p><\/div><\/div><\/div>\n  <div class=\"q\"><button><span class=\"ql\"><span class=\"qic\" style=\"background:#e3f5ec\">&#10052;&#65039;<\/span>Comment dois-je conserver vos produits ?<\/span> <span class=\"pl\"><svg viewBox=\"0 0 24 24\" width=\"17\" height=\"17\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M6 9l6 6 6-6\"\/><\/svg><\/span><\/button><div class=\"a\"><div class=\"ai\"><p>Les produits doivent g\u00e9n\u00e9ralement \u00eatre conserv\u00e9s dans un endroit frais, sec et \u00e0 l'abri de la lumi\u00e8re directe du soleil. Une r\u00e9frig\u00e9ration peut \u00eatre recommand\u00e9e pour certains compos\u00e9s apr\u00e8s reconstitution. R\u00e9f\u00e9rez-vous toujours aux consignes de conservation propres au produit.<\/p><\/div><\/div><\/div>\n<\/div>\n<div class=\"faqcat\"><span class=\"cic\">&#128230;<\/span>Commandes &amp; Exp\u00e9dition<\/div>\n<div class=\"faq\">\n  <div class=\"q\"><button><span class=\"ql\"><span class=\"qic\" style=\"background:#fff2e3\">&#9203;&#65039;<\/span>Combien de temps prend le traitement ?<\/span> <span class=\"pl\"><svg viewBox=\"0 0 24 24\" width=\"17\" height=\"17\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M6 9l6 6 6-6\"\/><\/svg><\/span><\/button><div class=\"a\"><div class=\"ai\"><p>La plupart des commandes sont trait\u00e9es sous 1 \u00e0 3 jours ouvr\u00e9s apr\u00e8s confirmation du paiement.<\/p><\/div><\/div><\/div>\n  <div class=\"q\"><button><span class=\"ql\"><span class=\"qic\" style=\"background:#f0eafe\">&#128666;<\/span>Combien de temps prend la livraison ?<\/span> <span class=\"pl\"><svg viewBox=\"0 0 24 24\" width=\"17\" height=\"17\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M6 9l6 6 6-6\"\/><\/svg><\/span><\/button><div class=\"a\"><div class=\"ai\"><p>Les d\u00e9lais varient selon la destination. Estimations typiques : Europe 2\u20134 jours ouvr\u00e9s \u00b7 Royaume-Uni &amp; Suisse 4\u20136 jours ouvr\u00e9s \u00b7 Asie 3\u20138 jours ouvr\u00e9s \u00b7 International 5\u201315 jours ouvr\u00e9s.<\/p><\/div><\/div><\/div>\n  <div class=\"q\"><button><span class=\"ql\"><span class=\"qic\" style=\"background:#eafbf3\">&#128181;<\/span>Combien co\u00fbte la livraison ?<\/span> <span class=\"pl\"><svg viewBox=\"0 0 24 24\" width=\"17\" height=\"17\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M6 9l6 6 6-6\"\/><\/svg><\/span><\/button><div class=\"a\"><div class=\"ai\"><p>Les frais de livraison sont calcul\u00e9s au moment du paiement en fonction de la destination et du mode d'exp\u00e9dition choisi. Livraison gratuite d\u00e8s 120 \u20ac.<\/p><\/div><\/div><\/div>\n  <div class=\"q\"><button><span class=\"ql\"><span class=\"qic\" style=\"background:#eaf1ff\">&#128205;<\/span>Puis-je suivre ma commande ?<\/span> <span class=\"pl\"><svg viewBox=\"0 0 24 24\" width=\"17\" height=\"17\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M6 9l6 6 6-6\"\/><\/svg><\/span><\/button><div class=\"a\"><div class=\"ai\"><p>Oui. Les informations de suivi sont fournies d\u00e8s que votre commande a \u00e9t\u00e9 exp\u00e9di\u00e9e.<\/p><\/div><\/div><\/div>\n  <div class=\"q\"><button><span class=\"ql\"><span class=\"qic\" style=\"background:#ffece8\">&#8617;&#65039;<\/span>Quelle est votre politique de retour ?<\/span> <span class=\"pl\"><svg viewBox=\"0 0 24 24\" width=\"17\" height=\"17\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M6 9l6 6 6-6\"\/><\/svg><\/span><\/button><div class=\"a\"><div class=\"ai\"><p>En raison de la nature sensible des produits de recherche, les retours ne sont g\u00e9n\u00e9ralement pas accept\u00e9s une fois exp\u00e9di\u00e9s. Si votre commande arrive endommag\u00e9e ou incorrecte, veuillez contacter le support dans les 48 heures suivant la livraison.<\/p><\/div><\/div><\/div>\n<\/div>\n<div class=\"disc\" style=\"margin-top:34px\"><b>Encore des questions ?<\/b> Contactez notre \u00e9quipe d'assistance via la page Contact ou par e-mail \u2013 nous r\u00e9pondons g\u00e9n\u00e9ralement sous 24 \u00e0 48 heures ouvr\u00e9es.<\/div>\n<footer>&copy; Nephiz Labs \u00b7 FAQ<\/footer>\n<\/div><\/div>\n<script>document.querySelectorAll('.nx .q button').forEach(function(b){b.addEventListener('click',function(){b.parentElement.classList.toggle('open');});});<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Nephiz Labs \u00b7 Aide Questionsfr\u00e9quentes Trouvez des r\u00e9ponses aux questions fr\u00e9quentes sur nos produits et services. &#8505;&#65039;G\u00e9n\u00e9ral &#9888;&#65039;Vos produits sont-ils destin\u00e9s \u00e0 la consommation humaine ? Tous les produits vendus par nephizlabs.com sont destin\u00e9s strictement \u00e0 des fins de laboratoire et de recherche uniquement. Ils ne sont pas approuv\u00e9s pour la consommation humaine ou v\u00e9t\u00e9rinaire. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7304","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Peptides de recherche \u2013 FAQ | Nephiz Labs<\/title>\n<meta name=\"description\" content=\"R\u00e9ponses sur les peptides de recherche : tests en laboratoire, \u226599% puret\u00e9, conservation, exp\u00e9dition et commandes. 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