Privacy Policy / GDPR Privacy Policy

Effective Date: May 22, 2026
Last Updated: May 22, 2026

This Privacy Policy (“Privacy Policy”) explains how Nephiz Compounds LLC, operating under the brand Nephiz Labs, collects, uses, stores, shares, and protects personal data when you visit nephizlabs.com, create an account, place an order, contact us, subscribe to communications, or otherwise interact with our website and services.

This website is operated by:

Nephiz Compounds LLC
5830 E 2nd St, Ste 7000 #35041
Casper, WY 82609
United States

Trading name / brand: Nephiz Labs
Website: nephizlabs.com
Email: support@nephizlabs.com

For the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR), UK GDPR, and similar privacy laws, Nephiz Compounds LLC is the data controller responsible for the personal data described in this Privacy Policy, unless otherwise stated.

By using our website, creating an account, placing an order, contacting us, or otherwise providing personal data to us, you acknowledge that you have read and understood this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to personal data processed in connection with:

• use of nephizlabs.com;
• customer accounts;
• orders and checkout;
• payment processing;
• shipping and fulfilment;
• customer support;
• compliance checks;
• fraud prevention;
• marketing communications;
• website analytics;
• cookies and similar technologies;
• legal and regulatory obligations.

This Privacy Policy should be read together with our:

• Terms & Conditions;
• Shipping & Returns Policy;
• Cookie Policy;
• Research Disclaimer & Not for Human Consumption Notice;
• Age & Eligibility Notice.

2. Personal Data We Collect

We may collect the following categories of personal data.

2.1 Identity Data

This may include:

• full name;
• company name;
• billing name;
• shipping name;
• account username;
• research or business affiliation, where provided;
• age confirmation or eligibility confirmation.

2.2 Contact Data

This may include:

• email address;
• phone number;
• billing address;
• shipping address;
• country;
• region;
• postal code;
• communication preferences.

2.3 Order and Transaction Data

This may include:

• products ordered;
• order number;
• order date;
• order status;
• billing details;
• shipping details;
• payment method selected;
• transaction status;
• refund or replacement information;
• customer notes;
• cart contents;
• checkout confirmations;
• policy acceptance records.

2.4 Payment Data

Payments may be processed by third-party payment providers.

Depending on the payment method, we may process or receive limited payment-related information, such as:

• payment status;
• transaction reference;
• payment provider identifier;
• partial card details where provided by the payment processor;
• bank transfer reference;
• cryptocurrency transaction reference;
• refund status.

We do not intentionally store full payment card numbers unless expressly required and handled through compliant payment infrastructure.

2.5 Shipping and Fulfilment Data

This may include:

• recipient name;
• delivery address;
• phone number;
• email address;
• tracking number;
• carrier information;
• customs or import-related information;
• delivery status;
• failed delivery information;
• return or claim information.

2.6 Compliance and Safety Data

Because our research products are subject to strict use restrictions, we may process certain compliance-related information, including:

• age confirmation;
• research-use confirmation;
• acceptance of Terms & Conditions;
• acceptance of Research Disclaimer;
• customer qualification information, where requested;
• business or laboratory details, where provided;
• fraud-risk indicators;
• sanctions or restricted-territory screening results;
• communications suggesting prohibited use;
• records of refused, cancelled, or restricted orders.

3. How We Collect Personal Data

We collect personal data in the following ways:

• directly from you when you provide it;
• during checkout;
• when you create an account;
• when you contact us;
• when you subscribe to marketing communications;
• when you submit a refund, delivery, or support claim;
• automatically through website technologies such as cookies, server logs, and analytics tools;
• from payment providers;
• from shipping carriers;
• from fulfilment partners;
• from fraud-prevention, compliance, or security tools;
• from public or official sources where necessary for compliance checks.

4. Purposes and Legal Bases for Processing

We process personal data only where we have a lawful basis to do so.

Where GDPR, UK GDPR, or similar laws apply, our legal bases may include:

• performance of a contract;
• steps taken before entering into a contract;
• legal obligation;
• legitimate interests;
• consent;
• protection of vital interests, where applicable.

5. Sensitive Personal Data

We do not intentionally collect or request sensitive personal data, such as health data, genetic data, biometric data, information about medical conditions, racial or ethnic origin, political opinions, religious beliefs, trade union membership, sexual orientation, or criminal offense data.

You must not provide us with health, medical, dosage, injection, administration, treatment, or personal-use information.

6. Research Product Compliance Data

Because certain products are sold strictly for laboratory research use only, we may retain records showing that the customer accepted relevant restrictions.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our website.

8. Who We Share Personal Data With

We may share personal data with trusted third parties where necessary for the purposes described in this Privacy Policy.

9. Payment Providers

When you make a payment, your payment data may be processed directly by third-party payment providers.

10. Shipping Providers and Fulfilment Partners

To fulfil orders, we may share necessary delivery information with shipping carriers, fulfilment partners, and logistics service providers.

11. International Data Transfers

Nephiz Compounds LLC is located in the United States.

12. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

13. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal data.

14. How to Exercise Your Rights

To exercise your privacy rights, contact us at:

support@nephizlabs.com

15. Right to Withdraw Consent

Where we rely on your consent to process personal data, you may withdraw your consent at any time.

16. Marketing Communications

If you subscribe to marketing communications, we may send you emails about updates, educational content, promotions, product availability, or related information.

17. Automated Decision-Making

We may use automated tools to help detect fraud, spam, payment risk, suspicious orders, sanctions risk, prohibited-use risk, or security threats.

18. Data Security

We use reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

19. Children and Age Restrictions

Our website and products are not intended for persons under 21 years of age.

20. US State Privacy Notice

Depending on your U.S. state of residence, you may have additional privacy rights under applicable state privacy laws.

21. Do Not Track Signals

Some browsers may send “Do Not Track” signals.

22. Third-Party Websites

Our website may contain links to third-party websites, payment providers, shipping providers, social media platforms, or external resources.

23. Business Transfers

If Nephiz Compounds LLC or Nephiz Labs is involved in a merger, acquisition, restructuring, sale of assets, financing, transfer, or similar business transaction, personal data may be transferred as part of that transaction.

24. Disclosure Required by Law

We may disclose personal data where necessary to comply with applicable law and protect our legal interests.

25. EU / EEA / UK Representative

Nephiz Compounds LLC is established in the United States.

26. Data Protection Officer

We have not appointed a formal Data Protection Officer unless stated otherwise.

27. Complaints

If you are located in the EU, EEA, United Kingdom, or another jurisdiction with privacy complaint rights, you may have the right to lodge a complaint with your local data protection authority.

28. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

29. Contact Information

For privacy questions, data requests, deletion requests, access requests, correction requests, marketing opt-outs, cookie questions, or other privacy-related matters, contact:

Nephiz Compounds LLC
5830 E 2nd St, Ste 7000 #35041
Casper, WY 82609
United States

Email: support@nephizlabs.com
Website: nephizlabs.com