Find answers to commonly asked questions about our products and services.
All products sold by nephizlabs.com are intended strictly for laboratory and research purposes only. They are not approved for human or veterinary consumption.
Our products are intended for qualified researchers, laboratories and educational institutions. Customers are responsible for ensuring compliance with local laws and regulations before purchasing.
Yes, we offer worldwide shipping to most countries. Shipping availability may vary depending on local import regulations.
Yes. Products are tested for identity and purity through third-party laboratory analysis. Batch-specific testing information may be available upon request.
Most products are manufactured to high purity standards, commonly ≥99% depending on the compound and batch. Exact specifications may vary by product.
Products should generally be stored in a cool, dry place away from direct sunlight. Refrigeration may be recommended for certain compounds after reconstitution. Always refer to the product-specific storage guidance.
Most orders are processed within 1–3 business days after payment confirmation.
Shipping times vary by destination. Typical delivery estimates are: Europe 2–4 business days · UK & Switzerland 4–6 business days · Asia 3–8 business days · International 5–15 business days.
Shipping costs are calculated at checkout based on destination and the shipping method selected. Free shipping on all orders over €120.
Yes. Tracking information will be provided once your order has been shipped.
Due to the sensitive nature of research products, returns are generally not accepted once shipped. If your order arrives damaged or incorrect, please contact support within 48 hours of delivery.
You must be at least 21 years old to enter this website.
By clicking "Confirm & Enter", you confirm that you are 21 years of age or older and understand that all products sold on this website are intended for research purposes only.
